Re: Technical Issues with yesterday's Video Conference

[Michael Tremer <michael.tremer@ipfire.org>]

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Hello,

I installed all updates that were available in the Jitsi repository and rebooted the server.

It might have been just that. Did all your clients have full access to the internet or have you been behind a proxy/firewall that was restricting access?

-Michael

> On 7 Dec 2021, at 12:58, Adolf Belka <adolf.belka(a)ipfire.org> wrote:
> 
> Hi Michael,
> 
> On 07/12/2021 12:20, Michael Tremer wrote:
>> Hello,
>> 
>> I would like to apologise to the people who could not join the video call yesterday.
>> 
>> To make it short: I do not know why, but I think we seriously need to find out why this has happened.
>> 
>> We had a couple of people on the call who did not have any problems joining - even with multiple devices.
>> 
>> Then others could not see or hear a thing, which I would blame on the endpoint device, but Adolf tried multiple different ones and I do not believe that they are all suddenly broken at the same time.
>> 
>> Could you guys try to set up a video call with yourself and check if the problem persists?
> 
> I just gave it a try using my laptop and tablet, two of the three devices I tried yesterday. The video call worked fine. I had video and audio (quickly muted both ends with the feedback) but I had a perfectly working video connection where I could see both sides on both devices.
> 
> So not sure what happened yesterday but today it is working without problems.
> 
> Regards,
> 
> Adolf.
> 
>> You can just go to https://jitsi.ipfire.org and create a random room, then log in and hopefully you should at least see yourself. Joining from another browser tab or another device should work too.
>> 
>> If this fails, please let me know what you can find.
>> 
>> Best,
>> -Michael
> 
> -- 
> Sent from my laptop
>