Re: Unterstützung

[morlix <morlix@morlix.de>]

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Hello Michael,

first i wanna thank you for your answer.

I think i just forgot to imagine how much you guys have to do with the
IPFire development.

I appreciate that and i will try to support as much and good as possible.

I already received the updates on the bugs i created and i will try to
provide the requested informations as fast as possible.

Kind regards,

morlix

Am 26.12.2012 17:18, schrieb Michael Tremer:
> Hey Timo,
> 
> I am replying in English, because that is the language of this list.
> 
> On Wed, 2012-12-26 at 12:42 +0100, morlix wrote:
>> Hallo zusammen,
>>
>> ich verwende jetzt schon ziemlich lange IPFire und bin eigentlich mit
>> dem Produkt sehr zufrieden.
>>
>> Was mich allerdings etwas stört, ist die meiner Meinung nach schlechte
>> Reaktion auf Hilfe die ich anbiete, wobei ich mit dieser Email gerne
>> auch erfahren will, was ich eventuell falsch gemacht habe.
> 
> First of all, you did not make anything wrong. In fact, it is very good
> to create bugs in the bugtracker with really important tasks. Bugs have
> the advantage, that we don't forget about them.
> 
>> Ich meine damit folgendes. Ich habe 2 Bugs im Bugtracker geöffnet und
>> niemand bearbeitet diese, obwohl es meiner Meinung nach kein großer
>> Aufwand wäre.
> 
> Currently, the IPFire developers are busy. And in addition, it's
> Christmas, which means that in December there is not going anything on.
> 
> Despite celebrating the holidays, we are making the finishing touches on
> IPFire 2.13 and we are also working a lot on IPFire 3. A lot of this
> work is totally invisible to most people - which is a bit sad, but it
> still needs to be done.
> 
> The first thing that we drop are the "little beans", i.e. bug reports
> that do minor changes. If we would focus on them, we wouldn't have a
> chance to push through big changes. The world evolves very fast and
> keeping up with that is a thing were a lot of work is being put it.
> Constantly. Hours. Every day.
> 
> Keep that in mind. Some people try to push us doing things we scheduled
> in a different order and this often leads to not doing anything at all.
> At last, we are all volunteers.
> 
>> Es geht dabei um folgende Bugs:
>>
>> 10065 New Bacula 5.2.6 FileDaemon Addon
>> (https://bugzilla.ipfire.org/show_bug.cgi?id=10065)
>> 10233 Severall small improvements for the backiso script
>> (https://bugzilla.ipfire.org/show_bug.cgi?id=10233)
>>
>> Also die konkrete Frage ist, was muss ich tun oder ändern, damit das was
>> ich als Unterstützung einreiche auch Beachtung findet.
> 
> What you did is exactly the right thing. Do as much work on your own as
> possible. If you got stuck with a problem, ask for help. But don't
> expect the developers to solve your problems. We have got our own.
> 
> In this particular problem: #10223 won't be merged into IPFire 2.13,
> because that one is frozen. We only fix bugs.
> 
> The other one is more complicated. The patch is around since March and
> has been assigned to Arne. He will eventually do what has to be done
> with it, but that is a lot of work. Because no one uses Bacula and hence
> it is hard to test what you have been done there.
> The best thing you could do is to distribute a binary version of this
> add-on and get more people to test it. If we have the evidence that more
> people successfully tested this add-on, we don't have to do much testing
> on our own.
> 
>> Ich frage dies deshalb, da ich in meinem ipfire 2.x clone an den
>> conntrack-tools, einem update für Bacula und check_mk für IPFire arbeite
>> und ich diese Arbeit gerne in euer Projekt einfließen lassen würde.
> 
> Of course we value the work that you are doing. Even if we are very
> quiet about that.
> 
>> Mir ist klar das ihr lieber Supporter hättet die sehr aktiv in Forum und
>> Maillingliste sind, aber ich habe selbst sehr viel zu tun mit meiner
>> Arbeit und daher kann ich nur anbieten was ich eben nebenher noch
>> leisten kann.
> 
> Everyone does as much as possible and if we keep that in mind and live
> by that every day, we will get things solved very soon.
> 
> Thanks for your post. I will write some more comments on the bugs about
> problems I have with them.
> 
> Have a Merry Christmas,
> -Michael
>