[IPFire Artwork] Reworking the donation page

Michael Tremer michael.tremer at ipfire.org
Sat Feb 10 15:48:37 GMT 2018


Hello guys,

because I am a little bit lost at the moment I would like to restart
conversation again and check where everyone is at right now.

I had a brief email exchange with Sven and he is a bit busy this weekend but
should have more time available next week. But I thought in the end it is
easiest to use this list so nobody misses anything.

I would still like to push for a release of the website as soon as we can, but
that doesn't mean I want to build up pressure. I just want to make sure that
things are moving a long and that we get a minimum "product" ready to release
and constantly keep improving this then.

Overall this seems to be a bit bigger than I thought in the beginning, so we
need to break it down a bit further.

So the areas of attention are:

* Completing the donation page. Here we need the address inputs as far as I can
see and the mentioned S viewport.

* Index & Features look complete for me

* Sven has already fixed the talk pages which are for internal use only and I
think this will do for the moment. I have a few ideas how to make this better,
but is not a priority for now.

* One of the bigger things (in terms of traffic) is the planet. I think this
should not be too much work to make this "nice". It is working right now, but
there is clearly a break of look & feel. But basically it has two pages which
are very similar. I think to make that really nice, this shouldn't be too much
extra work to be put in.

So can we put those two things (finishing the donation page & planet) on the
list for the upcoming few weeks?

Is anyone working on other things at the moment? Just shoot me a quick email.

Best,
-Michael

On Tue, 2018-01-16 at 12:37 +0000, Michael Tremer wrote:
> Hi,
> 
> great that things are moving along...
> 
> On Mon, 2018-01-15 at 23:57 +0100, Maurice Gesswein wrote:
> > Hi all,
> > 
> > I did some adjustments on the existing donation pages and added the XS
> > viewport in Zeplin.
> > 
> > Next up:
> > • S viewport to reduce misunderstandings
> 
> What misunderstandings?
> 
> > • Dialog (popups) for CC and SEPA form fields
> >   • Can you provide the needed information the user has to type in?
> 
> In all cases people need to type in:
> 
> First Name, Last Name
> Company Name (optional)
> Address Line 1
> Address Line 2
> Country (Probably as a dropdown)
> 
> We *never* take any credit card or bank account details. That is only typed in
> on the website of the payment provider.
> 
> We cannot even verify the address much, but we should make sure that people
> typed in something into every field except Address Line 2.
> 
> > • Success page
> > 
> > Question:
> > What happens after the submit of CC data? Can you scribble something,
> > please?
> 
> There is probably two ways:
> 
> a) The transaction was successful and we should redirect the user to a page
> that
> says "Thank You"
> 
> b) The transaction was not successful and we should show a useful error to the
> user which we will get from the payment provider. For example that the credit
> card has been declined or that the payment provider is experiencing a
> temporary
> error and that the user should retry in a moment.
> 
> There should also a button to retry so that people don't have to submit their
> data again. I think that is necessary to make the entire process as easy as
> possible.
> 
> I am not sure if there is a good way to let them choose a different payment
> option. People will have to go back and type in everything again.
> 
> Hope this answers all the questions :)
> 
> Best,
> -Michael
> 
> > 
> > 
> > Let me know if there are any questions or concerns.
> > 
> > Best,
> > Maurice
> > 
> > On Tue, Dec 5, 2017 at 6:17 PM, Michael Tremer <michael.tremer at ipfire.org>
> > wrote:
> > > Hello all,
> > > 
> > > thanks for working on this. This is a huge step forward from what he have
> > > had
> > > before.
> > > 
> > > I especially appreciate the progress in both, design and implement,
> > > although
> > > it
> > > is quite a busy time for everyone!
> > > 
> > > I do have some questions/remarks though:
> > > 
> > > * Does the currency selection need to be a dropdown? It feels a bit
> > > excessive
> > > for just two currencies. Just my two cents :)
> > > 
> > > * One payment option I must have forgotten is PayPal, but that is only
> > > available
> > > for one-time payments. They don't allow recurring payments in Europe.
> > > 
> > > * Some things need a bit of rewording. I think I would prefer the text
> > > that
> > > is
> > > under the box (left side) to be on the left hand side of the box. It also
> > > doesn't sound right to me to say "1€ at least", but I didn't find anything
> > > better, yet. I will think of that and update you.
> > > 
> > > Best,
> > > -Michael
> > > 
> > > On Mon, 2017-12-04 at 00:25 +0100, Maurice Gesswein wrote:
> > > > Hi,
> > > > 
> > > > Changelog:
> > > > Viewport M for donation page added
> > > > Minor adjustments and fixed at XL and L
> > > > Alignment fixed at some icons (please replace these):
> > > > icon-varified
> > > > icon-varified-green
> > > > icon-wireless
> > > > icon-wireless-blue
> > > > icon-arrow-down
> > > > New icons added:
> > > > icon-lock
> > > > checkboxes
> > > > radiobuttons
> > > > amex
> > > > mastercard
> > > > visa
> > > > From Viewport M to XS the top navbar shows always a background. See
> > > 
> > > "Homepage"
> > > > and "Features" at Zeplin. That should simplify the code and avoid bugs I
> > > 
> > > hope.
> > > > Doesn't it? Please let me know.
> > > > 
> > > > Best, Maurice
> > > > 
> > > > On Wed, Nov 29, 2017 at 12:27 AM, Maurice Gesswein <maurice.gesswein at ipf
> > > > ir
> > > 
> > > e.or
> > > > g> wrote:
> > > > > Viewport XL and L are available at Zeplin. https://zpl.io/25N8DpW
> > > > > 
> > > > > On Thu, Nov 23, 2017 at 12:45 AM, Maurice Gesswein <maurice.gesswein at i
> > > > > pf
> > > 
> > > ire.
> > > > > org> wrote:
> > > > > > Hi,
> > > > > > 
> > > > > > due to personal reasons I was not able to spent that much time into
> > > 
> > > the
> > > > > > donate page so far. This is an unfinished version in our biggest
> > > 
> > > viewport.
> > > > > > Rest will follow asap.
> > > > > > 
> > > > > > https://www.dropbox.com/s/nz2ktou84szrya0/Donate%20-%20XL.png?dl=0
> > > > > > 
> > > > > > Best, Maurice
> > > > > > 
> > > > > > On Tue, Nov 14, 2017 at 2:10 PM, Michael Tremer <michael.tremer at ipfi
> > > > > > re
> > > 
> > > .org
> > > > > > > wrote:
> > > > > > > Hello,
> > > > > > > 
> > > > > > > I put together some ideas for the donation page. We have the
> > > > > > > problem
> > > > > > > that we
> > > > > > > basically get no donations any more outside of the wishlist and
> > > > > > > even
> > > > > > > those are
> > > > > > > frankly way too low. The don't even cover our cost.
> > > > > > > 
> > > > > > > And since we a providing a good product here which saves people a
> > > 
> > > lot of
> > > > > > > money
> > > > > > > we should not be afraid to ask for donations. Of course it is
> > > > > > > still
> > > 
> > > free
> > > > > > > for
> > > > > > > everyone to donate or not, but some people need to be reminded
> > > > > > > that
> > > 
> > > this
> > > > > > > possibility exists.
> > > > > > > 
> > > > > > > So we will now add some new features: We will allow donations via
> > > 
> > > credit
> > > > > > > card
> > > > > > > and standing order to make this really hassle-free and we will
> > > > > > > allow
> > > > > > > recurring
> > > > > > > donations because some people prefer to give a small amount each
> > > 
> > > month
> > > > > > > instead
> > > > > > > of a big amount once a year.
> > > > > > > 
> > > > > > > We will also remove the variety of currencies and just use EUR &
> > > > > > > USD
> > > 
> > > and
> > > > > > > suggest
> > > > > > > depending on GeoIP which one is default. USD will be default for
> > > > > > > the
> > > 
> > > US
> > > > > > > and
> > > > > > > Canada obviously, but we will try to encourage people to use EUR
> > > 
> > > when
> > > > > > > ever
> > > > > > > possible since we pay less fees.
> > > > > > > 
> > > > > > > Payment options are credit card & SEPA direct debit which support
> > > > > > > recurring
> > > > > > > donations. We don't support that with PayPal at the moment, but I
> > > 
> > > think
> > > > > > > I will
> > > > > > > need to implement their API.
> > > > > > > 
> > > > > > > I would like to suggest amounts to donate. That seems to be common
> > > > > > > practice. We
> > > > > > > should have 250, 100, 50, 25, 10 and a custom option where people
> > > 
> > > can
> > > > > > > enter what
> > > > > > > ever they want. The minimum should be 1 (EUR/USD). If a recurring
> > > > > > > donation is
> > > > > > > picked, we should use some JS to halve the amount on those
> > > > > > > buttons.
> > > > > > > 
> > > > > > > We have to get the full name and address of the person who donates
> > > 
> > > for
> > > > > > > tax
> > > > > > > reasons and secondly to get the payments through because the
> > > > > > > credit
> > > 
> > > card
> > > > > > > companies validate those against their own database.
> > > > > > > 
> > > > > > > We will also collect the email address to get in touch with
> > > > > > > people.
> > > > > > > 
> > > > > > > So in the end the process will look like this:
> > > > > > > 
> > > > > > > 1) Person selects one-time/monthly payment, an amount by clicking
> > > > > > > on
> > > 
> > > a
> > > > > > > button
> > > > > > > and selects the payment type. Click something like "Donate Now".
> > > > > > > 2) A form is shown to enter name, email & address.
> > > > > > > 3) Redirect to payment provider to enter credit card stuff, etc.
> > > > > > > 4) Payment provider redirects back to a thank you page
> > > > > > > 
> > > > > > > This is probably a good example and done quite similar:
> > > > > > >   https://donate.mozilla.org/
> > > > > > > 
> > > > > > > I have also written a few new texts that probably need a little
> > > > > > > bit
> > > 
> > > of
> > > > > > > refinement, but should be a good start:
> > > > > > > 
> > > > > > > 
> > > > > > > Why should I donate?
> > > > > > > 
> > > > > > > We are proud of what we are doing here at IPFire. We create a free
> > > > > > > firewall
> > > > > > > distribution that is free to use for everyone anywhere in the
> > > > > > > world.
> > > 
> > > To
> > > > > > > do that,
> > > > > > > we need to provide the infrastructure to distribute it to our
> > > > > > > users
> > > 
> > > and
> > > > > > > provide
> > > > > > > the right tools for our developers to help them to make IPFire
> > > 
> > > better
> > > > > > > every day.
> > > > > > > 
> > > > > > > Donations from individuals and corporations are the only way to
> > > > > > > keep
> > > 
> > > all
> > > > > > > of our
> > > > > > > services free for everyone. They pay for hosting, advertising,
> > > 
> > > purchase
> > > > > > > equipment and to fund the work of the people behind it.
> > > > > > > 
> > > > > > > Our ambition is to compete with projects backed by large
> > > 
> > > corporations
> > > > > > > and
> > > > > > > proprietary solutions and we cannot do that without you. Become a
> > > > > > > supporter
> > > > > > > today!
> > > > > > > 
> > > > > > > 
> > > > > > > How much should I give?
> > > > > > > 
> > > > > > > Donations range from single digits donations to hundreds. For us
> > > > > > > it
> > > 
> > > is
> > > > > > > important
> > > > > > > to give something back to help this project to succeed. If you
> > > > > > > want
> > > 
> > > to
> > > > > > > help,
> > > > > > > please do so and encourage others to do so, too.
> > > > > > > 
> > > > > > > 
> > > > > > > Maybe we will also have a small FAQ depending if people have some
> > > > > > > difficulties
> > > > > > > to donate or commonly asked questions.
> > > > > > > 
> > > > > > > There should also be some area for the smallprint since we need to
> > > 
> > > tell
> > > > > > > people
> > > > > > > who they are donating to and that we don't do any refunds, etc.
> > > > > > > 
> > > > > > > @Maurice: Could you design a page like this?
> > > > > > > 
> > > > > > > @Sven: Would you be up to implement his with the JS and all other
> > > > > > > frontend bits?
> > > > > > > I would develop the backend and the interfaces with the payment
> > > > > > > providers.
> > > > > > > 
> > > > > > > Best,
> > > > > > > -Michael
> > > > 
> > > > 
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