Hi,
great that things are moving along...
On Mon, 2018-01-15 at 23:57 +0100, Maurice Gesswein wrote:
Hi all,
I did some adjustments on the existing donation pages and added the XS viewport in Zeplin.
Next up: • S viewport to reduce misunderstandings
What misunderstandings?
• Dialog (popups) for CC and SEPA form fields • Can you provide the needed information the user has to type in?
In all cases people need to type in:
First Name, Last Name Company Name (optional) Address Line 1 Address Line 2 Country (Probably as a dropdown)
We *never* take any credit card or bank account details. That is only typed in on the website of the payment provider.
We cannot even verify the address much, but we should make sure that people typed in something into every field except Address Line 2.
• Success page
Question: What happens after the submit of CC data? Can you scribble something, please?
There is probably two ways:
a) The transaction was successful and we should redirect the user to a page that says "Thank You"
b) The transaction was not successful and we should show a useful error to the user which we will get from the payment provider. For example that the credit card has been declined or that the payment provider is experiencing a temporary error and that the user should retry in a moment.
There should also a button to retry so that people don't have to submit their data again. I think that is necessary to make the entire process as easy as possible.
I am not sure if there is a good way to let them choose a different payment option. People will have to go back and type in everything again.
Hope this answers all the questions :)
Best, -Michael
Let me know if there are any questions or concerns.
Best, Maurice
On Tue, Dec 5, 2017 at 6:17 PM, Michael Tremer michael.tremer@ipfire.org wrote:
Hello all,
thanks for working on this. This is a huge step forward from what he have had before.
I especially appreciate the progress in both, design and implement, although it is quite a busy time for everyone!
I do have some questions/remarks though:
- Does the currency selection need to be a dropdown? It feels a bit
excessive for just two currencies. Just my two cents :)
- One payment option I must have forgotten is PayPal, but that is only
available for one-time payments. They don't allow recurring payments in Europe.
- Some things need a bit of rewording. I think I would prefer the text that
is under the box (left side) to be on the left hand side of the box. It also doesn't sound right to me to say "1€ at least", but I didn't find anything better, yet. I will think of that and update you.
Best, -Michael
On Mon, 2017-12-04 at 00:25 +0100, Maurice Gesswein wrote:
Hi,
Changelog: Viewport M for donation page added Minor adjustments and fixed at XL and L Alignment fixed at some icons (please replace these): icon-varified icon-varified-green icon-wireless icon-wireless-blue icon-arrow-down New icons added: icon-lock checkboxes radiobuttons amex mastercard visa From Viewport M to XS the top navbar shows always a background. See
"Homepage"
and "Features" at Zeplin. That should simplify the code and avoid bugs I
hope.
Doesn't it? Please let me know.
Best, Maurice
On Wed, Nov 29, 2017 at 12:27 AM, Maurice Gesswein <maurice.gesswein@ipfir
e.or
g> wrote:
Viewport XL and L are available at Zeplin. https://zpl.io/25N8DpW
On Thu, Nov 23, 2017 at 12:45 AM, Maurice Gesswein <maurice.gesswein@ipf
ire.
org> wrote:
Hi,
due to personal reasons I was not able to spent that much time into
the
donate page so far. This is an unfinished version in our biggest
viewport.
Rest will follow asap.
https://www.dropbox.com/s/nz2ktou84szrya0/Donate%20-%20XL.png?dl=0
Best, Maurice
On Tue, Nov 14, 2017 at 2:10 PM, Michael Tremer <michael.tremer@ipfire
.org
wrote: Hello,
I put together some ideas for the donation page. We have the problem that we basically get no donations any more outside of the wishlist and even those are frankly way too low. The don't even cover our cost.
And since we a providing a good product here which saves people a
lot of
money we should not be afraid to ask for donations. Of course it is still
free
for everyone to donate or not, but some people need to be reminded that
this
possibility exists.
So we will now add some new features: We will allow donations via
credit
card and standing order to make this really hassle-free and we will allow recurring donations because some people prefer to give a small amount each
month
instead of a big amount once a year.
We will also remove the variety of currencies and just use EUR & USD
and
suggest depending on GeoIP which one is default. USD will be default for the
US
and Canada obviously, but we will try to encourage people to use EUR
when
ever possible since we pay less fees.
Payment options are credit card & SEPA direct debit which support recurring donations. We don't support that with PayPal at the moment, but I
think
I will need to implement their API.
I would like to suggest amounts to donate. That seems to be common practice. We should have 250, 100, 50, 25, 10 and a custom option where people
can
enter what ever they want. The minimum should be 1 (EUR/USD). If a recurring donation is picked, we should use some JS to halve the amount on those buttons.
We have to get the full name and address of the person who donates
for
tax reasons and secondly to get the payments through because the credit
card
companies validate those against their own database.
We will also collect the email address to get in touch with people.
So in the end the process will look like this:
- Person selects one-time/monthly payment, an amount by clicking on
a
button and selects the payment type. Click something like "Donate Now". 2) A form is shown to enter name, email & address. 3) Redirect to payment provider to enter credit card stuff, etc. 4) Payment provider redirects back to a thank you page
This is probably a good example and done quite similar: https://donate.mozilla.org/
I have also written a few new texts that probably need a little bit
of
refinement, but should be a good start:
Why should I donate?
We are proud of what we are doing here at IPFire. We create a free firewall distribution that is free to use for everyone anywhere in the world.
To
do that, we need to provide the infrastructure to distribute it to our users
and
provide the right tools for our developers to help them to make IPFire
better
every day.
Donations from individuals and corporations are the only way to keep
all
of our services free for everyone. They pay for hosting, advertising,
purchase
equipment and to fund the work of the people behind it.
Our ambition is to compete with projects backed by large
corporations
and proprietary solutions and we cannot do that without you. Become a supporter today!
How much should I give?
Donations range from single digits donations to hundreds. For us it
is
important to give something back to help this project to succeed. If you want
to
help, please do so and encourage others to do so, too.
Maybe we will also have a small FAQ depending if people have some difficulties to donate or commonly asked questions.
There should also be some area for the smallprint since we need to
tell
people who they are donating to and that we don't do any refunds, etc.
@Maurice: Could you design a page like this?
@Sven: Would you be up to implement his with the JS and all other frontend bits? I would develop the backend and the interfaces with the payment providers.
Best, -Michael